contact RSS twitter facebook
Tel: +44 (0) 333 366 0020 | info@filamentive.com

Refunds/Returns

We want you to be fully satisfied when buying from us, however, in the most unlikely event you wish to make a return, please read our policy below.

We accept returns within 90 days of receiving your order. Once we receive the item/s, payment will be refunded via the method used for purchase.

When returning goods, it will be your responsibility to cover the cost of postage and packaging. Tracked services are recommended; as we are not liable for damage and/or loss of the order whilst in transit; no refund will be given if returned goods are not received in the specified timeframe.

If you have any questions about refunds, please contact us: info@filamentive.com

 

Comments are closed.

CHRISTMAS SALE! USE CODE: XMAS30 TO GET 30% OFF ALL ORDERS OVER £40. WE ARE CLOSED FROM 23 DECEMBER 2017 TO 2 JANUARY 2018 Dismiss

Before you leave…

…why not try a FREE sample? Click here to claim yours now!