Same-day Dispatch reinstated as of 10 October 2022.
As of Monday 10 October 2022, orders received by 2pm will be processed same-day for delivery next day (UK mainland only), via DPD.
Most stock replenished from w/c 17 October
Our manufacturing partner has faced unforeseen challenges in recent weeks which has severely impacted existing production orders and lead times.
The good news is that the backlog is being cleared. Out of stock products replenished from 17 October 2022.
Should your chosen product variant be unavailable, it’s important to note that the product may be available in a product bundle pack and / or XL spool (from 2.3 kg to 8.5 kg).
Be the first to be Notified once Stock is Available
If your chosen product(s) are showing out of stock, we’ve now made it quick and easy to be notified once stock is available:
- Go to the product page
- Enter diameter and / or weight desired
- Enter email address
- Press Get Notified
- You will be alerted via email once stock is available
We accept that the last few weeks have been highly disruptive and we sincerely apologise for the inconvenience it’s caused.
The good news is that issues are being overcome and action is being taken to avoid a repeat of this disruption going forward, including:
Reduction in production lead time
Increased stock cover and ‘buffer stock’
Optimised operations and increase warehousing capacity with third-party logistics (3PL) partner
Should you need to speak to us about this – or anything else – please email email@example.com. A member of the Team will respond within 24 hours (Monday-Friday).
Thank you for your ongoing patience and understanding.